Frequently Asked Questions
Everything you need to know about your Patched experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
Are your patches sustainably sourced?
Yes, we prioritize eco-friendly materials. Our patches are made from recycled textiles and organic cotton to minimize our environmental footprint.
How do I care for my Patched garments?
To preserve the quality of the patches and fabric, we recommend washing your items inside out on a cold, gentle cycle and hanging them to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our warehouse to your door.